Thank you for booking with Queen St Custom Car Hire,
1.You have read and agreed to our Terms and Conditions and Cancellation Policy published on website.
2.Your personal details will remain private. They will not be disclosed to a third party.
3.By Enquiring and getting a Quote or going ahead with the booking we understand that you have read and accept the terms and conditions listed on the bottom of this page, inluding the cancellation policy.
4.All bookings with a child under the age of 7, the client will need to provide an appropriate child restraint for the child/children, Please advise us when making a booking if this is applicable.
CONDITIONS OF HIRE
• Vehicles are supplied for the transfer hired.
• Vehicles can be booked as per specific requirement, call for details.
• Wedding vehicles are generally supplied for a minimum of 2 HOURS, wedding transfers can also be arranged, call for further details.
• Overtime/Waiting time is payable at the rate applicable to the car ordered. It is calculated by per quarter hour and is payable upon arrival at the final destination.
• All Weddings bookings are to be finalised ONE WEEK prior to Wedding day.
• All general hire bookings are to be finalised upon arrival at final destination.
• Credit card payments attract a surcharge at 10% plus additional card type surcharge(Visa & MasterCard 2%, AMEX 3% & Diners 4.5%)
• Personal cheque payments must be finalised at least 14days prior to the booking.
• Every effort is made to provide the exact make and model ordered, but in the event of mechanical breakdown or accident the next best vehicle will be used.
• For all bookings with a child under the age of 7, the client will need to provide an appropriate child restraint for the child/children. Please advise us when making a booking if this applicable.
• Please note that all wedding + General hire bookings are subject to the vehicle being able to have access to the itinerary provided to us. In the case where te vehicle is unable to access roads or a particular location/venue reuired, the driver will pull up as close as possible at his discretion, bearing in mind the clients’s safety the drivers safely of the vehicles.
• All vehicles are non – smoking.
• Intoxicated passengers will not be prmitted to enter the vehicles.
• Customers are liable for all damages to the vehicles.
• If the vehicle is left in an excessively dirty condition that requires extraordinary cleaning or re-sanitation, the hirer is liable for the full cost of this cleaning or repair and any consequent loss of use of the vehicle.
Weddings: A deposit of $750.00per car on booking will be incurred on all bookings. Bookings cancelled within 3 months prior to the wedding will be charged the full amount of the booking unless extraordinary circumstances can be shown. Vehicles cancelled before this will receive no refund of deposit. Vehicles cancelled will receive no refund of deposit.
General Hire: Adeposit of $300.00 per booking will be incurred on all bookings; cancellations within 28 days prior to the booking will be charged the full amount of the booking. Vehicles cancelled before this will receive no refund of deposit.