Thank you for booking with Queen St Car Hire.

1. You have read and agreed to your Terms and Conditions and Cancellation Policy published on website.

2. Your personal details will remain private. They will not be disclosed to a third party.

3. By Enquiring and getting a Quote or going ahead with the booking we understand that you have read and accept the terms and conditions listed on the bottom of this page, including the cancellation policy.

4. All bookings with a child under the age of 7, the client will need to provide an appropriate child restraint for the child/children. Please advise us when making a booking if this is applicable.

CONDITIONS OF HIRE:

*Vehicles are supplied for the transfer hired.

*Vehicles can be booked as per specific requirements, call for details.

*Wedding vehicles are generally supplied for a minimum of 2 HOURS, wedding transfers can also be arranged, calll for further details.

*Overtime begins 20 minutes after your original booking time ends, and is $300 per car, per hour.

*All Wedding bookings are to be finalised 1-2 weeks prior to the Wedding day.

*All general hire bookings are to be finalised before the date of the event.

*Credit card payments attract a surcharge of 10% plus additional card type surcharge (Visa & MasterCard 2%, AMEX3 % & Diners 4.5%)

*Personal cheque payments must be finalised at least 14 days prior to the booking.

* Every effort is made to provide the exact make & model ordered, but in the event of mechanical breakdown or accident the next best vehicle will be used.

* For all bookings with a child under the age of 7, the client will need to provide an appropriate child restraint for the child/children.
Please advise us when making a booking if this is applicable.

* Please note that all wedding + general hire bookings are subject to the vehicle being able to have access to the itinerary provided to us. In the case where the vehicle is unable to access roads or a particular location/venue required, the driver will pull up as close as possible at his discretion, bearing in mind the clients safety the drivers safety and the safely of the vehicles.

* All vehicles are non – smoking, and no alcohol is allowed inside the vehicles.

* Intoxicated passengers will not be permitted to enter the vehicles.

* Customers are liable for all damages to the vehicle.

* If the vehicle is left in an excessively dirty condition that requires extraordinary cleaning or re-sanitation, the hirer is liable for the full cost of this cleaning or repair and any consequent loss of use of the vehicle.

CANCELLATIONS:

Weddings: A deposit will be incurred on all bookings. All deposits are NON Refundable. Bookings cancelled within 12 months prior to the wedding date will be charged the full amount. We do not allow cancellation without valid reasoning.

General Hire:  A deposit of half of the full amount will be incurred on all bookings. Cancellation within 2 months prior to the booking will be charged the full amount. Vehicles cancelled before this will receive no refund of deposit.

Vehicles cancelled 12 months before the booking date will be charged the full amount.